MHA will never charge to get your name on a waiting list and there is no way paying a fee will increase chances of getting a voucher. There are many opportunities to learn from this program as we implement future forms of rental assistance. You can then upload the documents into the application portal. Eviction Notice or Court Date for Eviction if you have one Citizens One Home Loans Once all required information and documents have been submitted, you may request to have the application reopened by calling the call center. Household Size Annual 80% AMI Monthly 80% AMI (approximate) NEED COPY OF YOUR LEASE OR RENTAL AGREEMENT, AMONG OTHER DOCUMENTS SHOWING NEED. A rolling, random selection process will promote equality and access to resources for as many people as possible. Farm Credit Mid America The Low-Income Household Water Program (LIHWAP) has similar eligibility requirements as LIHEAP. Knoxville TVA Employees Credit Union Perspective and Current Waiting List Applicants. When your name reaches the top of the waiting list, MHA will send written notification via the United States Postal Service to a physical mailing address to notify you to come in for screening and schedule an eligibility appointment. Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. If you are currently on the MHA waiting list, you must keep MHA informed if you have a change of address by submitting an Applicant Status Update form. American Pacific Mortgage The new application portal opening allows you to print off a hard copy of the application before you proceed. (901) 523-8822 or Toll Free (866) 361-9001, Memphis Fair Housing Center Yes. First National Bank Choose request online for immediate access to your transcripts. You must provide evidence of total income earned by ALL members of your household plus the SSN's of all household members (if you have no SSN, enter 000-00-0000 in that field); If your household has no income, you must electronically sign a form available on the application portal stating this; AND proof of need related to COVID-19: Job loss letter, reduced hours email, eviction notice, court date for eviction, threatening letter from landlord, past due utility bill, utilities cut off notice; or you can submit information explaining your unique hardship circumstances in the application itself. BOX 460 Trenton NJ 08603. Member First Mortgage, LLC Once you click the button, a new window will open with instructions on creating an account to begin the application process. The application should be completed in a timely manner. What happens if Im not selected? Holston Habitat for Humanity of Kingsport We cannot process an application without the required documents. W-2 Wage Statement for 2020 (if your income will be same in 2021) Funds are not paid directly to homeowners. Gitsit Solutions USA To apply for congregate meals,complete an application in person at the site nearest you. <> If we are able to offer eviction counseling, you will be notified via email and a phone call. Congregate meal recipients are Shelby County residents over age 60 or under 60 and disabled. to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Division of Housing & Community Development, current W9 and an up to date ledger showing amounts owed, ot to evict their tenant based upon the past due rent, Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions, This includes Memphis, Arlington, Bartlett, Collierville, Germantown, Lakeland and Millington, TN. x\Ys6~Wg\6LQxN%[qH.AA ^?Xn4}hC^{??%d4uHF Tenants will be notified within ___ days of their application whether they have been accepted for assistance. Orion Federal Credit Union 2. Fifth Third Bank LANDLORDS/PROPERTY MANAGERS: Must own property in Shelby County, be prepared to provide a current W-9 and an up-to-date ledger showing amounts owed and sign an agreement to abide by the requirements of the program (including agreeing not to evict tenants based upon past due rent paid by the program, accepting inspections of the rental units covered; also, landlords who receive future rent payments cannot file evictions during the period in which they receive future rent. THDA will reach out to your servicer to discuss their participation in TNHAF. If your application is denied, you may submit an appeal of the decision within 30 days of the denial notification. A drop box is available at this location. A weighted equitable selection process will prioritize at-risk tenants and assure an equitable distribution of resources. You will be required to complete an Application, other required forms and submit documentation for all household members such as proof of birth, social security numbers, income, assets and expenses. Yes. If you and your minor children are homeless and need immediate shelter, call the 24-hour Homeless Hotline at (901) 529-4545. Click here if you are a senior in need of home-delivered meals, Click here if COVID-19 has affected your ability to pay your bills, Click here if you need utility, rent, or mortgage assistance, Navigating Nursing Home & Rehabilitation Resources, Please click here to complete a referral form, You must be able to document a recent (within the past 90 days) crisis that has affected your ability to pay your bills, You must not have received Emergency Services assistance in the past 12 months, Documentation of a crisis or lossin the past 90 days (examples include loss of household income, medical crisis, layoff, etc. Whether youre looking for emergency housing or youre looking to rent or buy, there are resources to support you. This applies to tenants who are past due on rent, as well as those who have a defense they want to raise in court. Yes. United Cumberland Bank Monday - Friday 8:00am - 8:00pm, Saturday - Sunday 8:00am - 5:00pm. STATUS WHAT IT MEANS Application In Progress This means that you are still working on your 4 $54,950 $4,525.00 Emergency Services Help Desk, Copyright document.write(new Date().getFullYear()) MIFA. Wintrust Mortgage. For Mitchell, 43-year-old Dushaundra Lee Ward was not only his big sister but also the glue that held their family together. monday Drop Off & Appt Only | 8am - 4pm; Tuesday Drop Off & Appt Only | 8am - 4pm; Wednesday Drop Off & Appt Only | 8am - 4pm; Thursday Drop Off & Appt Only | 8am - 4pm; Friday HCVP Closed for Administrative Purposes Celink The TNHAF program will assist with eligible housing related expenses that meet program guidelines up to the maximum assistance per household of $40,000. Bank of Tennessee Cross Country Mortgage Copies of most recent paystubs covering 30 days and/or other forms of current income such as SSI, retirement, etc. Applicants will visit Home901.org/covid-resources or text home901 to 21000 or, for Spanish, text casa901 to 21000. Call 211 for information about office hours at a location near you. If you pass pre-eligibility you will complete your application and submit the required documentation in order to advance to the next stage. An attorney will follow up with you to discuss a possible bulk settlement. You may apply for assistance through the TNHAF by clicking the application button at the top of the page. Terry Richman 1 0 obj At MIFA, we believe everyone deserves independence, dignity, and hope. If the servicer is not currently participating, we will reach out to them to invite them to participate. First Citizens Bank and Trust Copyright @ 2020 Shelby County Community Services Agency. You will be required to submit certain documentation through the online portal as requested. If Im not selected, when will the next selection opportunity occur? Threatening Letter from Landlord or Letter about owing Back Rent TNHAF payments are delivered directly to the servicer and/or approved entities for qualified housing related expenses. 2 0 obj The Credit Union for Robertson County Republic Bank & Trust You may also choose your wage and income transcripts from the same year if you do not have already have those. Landlords or property managers should be prepared to provide acurrent W9 and an up to date ledger showing amounts owed. Appeals-If your application is denied and you appeal the decision you file will be moved to this stage if the appeal is approved to reopen the application for review. Select Portfolio Servicing, Inc. It will be required if your application for assistance is approved. New Day Mortgage Visit home901.org/covid-resources and select Submit Landlord Information[14] or text landlord to 21000[15] to complete the form. MIFA Emergency Services provides utility, rent, and mortgage assistance for Shelby County households who have lost income or experienced a recent crisis. SN Servicing Corp Memphis and Shelby County Emergency Rent and Utility Assistance Program March 1, 2021. Please call the TNHAF call center at 855-890-8073. What if I need help completing my application? You can contact our Client Call Center at 609-490-4550, click here for LIVE CHAT, or submit a SERVICE REQUEST. If you continue, you will exit the NMA Portal. Midland Mortgage A call center representative will refer you to a HUD certified counselor who will be able to assist with your application. To check on the status of a current application, email: ERAhelp@shelbycountytn.gov. Click here to print this page or use your computer's Print function. What is the process for applying as a landlord? New American Funding What is the process for applying as a landlord? You will be notified via email and text to sign the representation agreement, and afterwards an attorney will contact you via the contact information you list below. We will verify that you have completed the education video and consultation call, update information from your servicer, if applicable. You must be literally homeless, according to HUDs definition, which means you and your family are living in a place not meant for human habitation, like outdoors or in a car. The applicant does not need to apply again. How will the City/County learn from the impact of the program? If you're struggling to pay your utility bill, the Low-Income Home Energy Assistance Program (LIHEAP) may be able to help. Landlords must agree to accept certain conditions of the program in order for their tenants to receive a benefit. All required information and documentation must be submitted in order for the application to be deemed complete and submitted for review. Sortis Financial, Inc. To qualify, ONE of the below must also apply to your household: ***Uncontrollable circumstances are provable circumstances that caused an uncontrollable reduction in income and/or an unexpected out-of-pocket expense like job loss, death of spouse, unexpected repair or replacement of a large appliance, or a medical emergency.***. 200 Jefferson Avenue Please note that this is an external link. Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. Applicants that are not selected will be automatically included in the next round. Yes anyone with a smartphone and an internet connection can complete the application. Before you are issued a voucher, MHA will verify your household information and determine whether you are eligible to participate in the HCVP. If you qualify for Regular Assistance above AND you received a cut-off notice, you may qualify for Emergency Assistance. Tenants are welcome to apply for rent assistance and to request assistance from this legal support program as well.This form serves as a request for eviction assistance, provided through either legal representation or eviction counseling. Fay Financial Servicing If you and your minor children are homeless and needimmediate shelter,call the 24-hour Homeless Hotline at (901) 529-4545. Apply when portal is open (at (Home901.org/covid-resources) or by TEXTING "home901" to 21000 (for Spanish version of application, TEXT "casa901" to 21000); As of 9/2/2021, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply). Applicants will not be able to apply more than one time. Territories, local governments, and Indian tribes. Memphis, TN 38126 Citizens Savings Bank and Trust A call center representative will be able to assist you with gaining access to the application portal. `ga{V2`0\ d0&( W/L$cY *Z`jp=}`@.^P&0&nx.Vo p!X? You will be required to provide three family/friend contacts for the purpose of mediation by the staff to avoid shelter placement if possible. Your income must be 60% of the State Median Income (See the Federal Poverty Guidelines chart below ). MIFA President and CEO Sally Jones Heinz and Mid-South Food Bank President and CEO Cathy Pope were featured on last week's Behind the Headlines, where they discussed food insecurity in Memphis and both o. These include proof of income: pay stubs for last few months, 2020 tax return showing your gross adjusted income for 2020 and your signature on that tax form; benefits letter, unemployment compensation papers; SNAP OR EBT papers; WIC or Commodity papers, or proof of being on other forms of public assistance. We may need to get in touch with you. The applicant does not need to apply again. Sign up Freedom Mortgage Eastman Credit Union Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. Chosen applicants' payments will be processed as soon as possible. Other details and the form agreement is available athome901.org/covid-resourcesat the Landlord Information link. Fairway Independent Mortgage Corporation Applicants will visitHome901.org/covid-resourcesor text home901 to 21000 or, for Spanish, text casa901 to 21000. Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof being behind on rent payments, loss of income, documentation of utility or eviction notice, etc). r~B? Pentagon Federal Credit Union Welcome Home Memphis shares housing resources 3 $49,500 $4,075.00 Memphis, TN 38103 endobj Team members will be available to walk you through the application or to provide assistance with completing the application, including scanning and uploading required documents. Bank statement showing you make less money as a result of the pandemic Home901.org and telephone number 211 are working. %PDF-1.7 endobj The City/County will administer rent directly to landlords and utilities directly to MLGW. How will the City/County learn from the impact of the program? Delinquent mortgage payments and eligible mortgage related expenses to bring the mortgage loan current, and if eligible, up to 6 months of ongoing mortgage payments. Call 211 for information about office hours at a location near you. United Community Bank RoundPoint Mortgage Servicing Corporation Applicants that are not selected will be automatically included in the next round. The following are some of the main requirements. Lakeview Loan Servicing If you wish to apply in person, you may request a referral to a HUD certified counselor in your area who will be able to assist with your application by calling the call center at 855-890-8073. 2021 Tax Form (beginning when portal opens) TO CHECK ON THE STATUS OF YOUR APPLICATION AS OF 9/2/21: Those who have fully submitted their application should be able to check the status at any time by logging into their account: https://portal.neighborlysoftware.com/ERAP-MEMPHISSHELBYCOUNTYTN/participant; Those who have already applied and have not received the program assistance and currently have a disconnection notice or eviction notice, should call 2-1-1 immediately to notify Home901. Triad Financial Services No payments will be made to individual applicants. Eligible households can receive up to $1000 once per program year. Welcome Home Memphis is a new program that shares housing resources and provide support to families throughout the city of Memphis. You will be asked during the application process which one you wish to apply for. Job Loss Letter Past Due Utility bill showing your name and utility account number (most recent) JPMorgan Chase Si tu idioma preferido es el espaol, accede a nuestra aplicacin aqu. Click here to see if your mortgage lender is participating: The following items will be needed for all borrowers on the mortgage and their spouses in order to submit the application for review: There may be additional required documents requested in order to establish eligibility. The areas with complete covereage are listed in black. Primary Residential Mortgage, Inc. (PRMI) option value="first-commerce">First Commerce Bank Carroll Bank and Trust Community Loan Servicing },:$o6Wb_Yb/9dQhF)[ ru{uYv^3*xLR\i7 veLn)5eAt)@U:u4:ZRumK7 FR|_4KZ1RwwW5.W?JlZQG,h1lBJ^@j{w%{06[jjwRp` Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof being behind on rent payments, loss of income, documentation of utility or eviction notice, etc). <>/Metadata 81 0 R/ViewerPreferences 82 0 R>> loanDepot.com, LLC Income is only required for a spouse who is currently occupying the home. Click here to see this service (FT-4500.1800) and related services within the Service Tree. BSI Financial Elizabethton Federal Savings Bank You may receive a request for additional information via the email address provided at application. Gregory Funding, LLC Please provide two contacts who can reach you in case your contact information changes. Towne Mortgage 899-A Highway 51 South Altra Federal Credit Union 2 $44,000 $3,620.83 Our resources are here to support. check stubs, award letter). shelby county community services agency cares act rent/mortgage program 1188 minna pl memphis, tn 38104 statement of support zero (0) income verification We all know accidents happen, but how we respond matters most. Choose return transcript option, this will give you the most complete record. You will have access to a video course after you complete and submit your application. If services are disconnected application must me returned to 1188 Minna Place. Shellpoint Mortgage Servicing Tenants facing an eviction or a utility cut off will receive first priority. Submitted- During this stage the intake clerk will verify that your servicer is participating in the program and will advance the application forward if your servicer is participating. **Invalid** Payments will be made directly to MLGW or to landlords. TRUIST Bank Gateway First Bank Essex Mortgage ACCEPTABLE PROOFS OF COVID-19 HARDSHIP: (for rental help MUST HAVE COPY OF LEASE with the first page & signature page page and document from your landlord with the total amount you owe) Applications are withdrawn due to failure to provide all required information/documentation. Please be aware that average assistance is $350. Do I need to reapply? SNAP or EBT Papers, WIC papers, Commodity Papers or Other Public Assistance Programs A TNHAF underwriter will review your information and determine eligibility according to TNHAF guidelines. YOUR LANDLORD'S EMAIL The Money Source, Inc. This form is not an application for Emergency Rental Assistance. An attorney will follow up with you to discuss a possible bulk settlement. This program is offered throughout the year or until all funds are exhausted. Memphis Service Office Click here to see this service (BH-3800.7000) and related services within the Service Tree. This closure will include the online application for emergency shelter. Questions about the application process should be sent to Extended.Learning . Andrew Jackson Building Third Floor 502 Deaderick St., Nashville, TN 37243 General Information: 615-815-2200 Toll Free: 800-228-THDA Housing Discrimination Complaints - Tennessee Human Rights Commission: 800-251-3589. First National Bank of America YOU MAY CONTINUE TO MAIL OR DROP OFF APPLICATIONS AT OUR OFFICE. Lawyers will attempt to settle rental arrearages on behalf of eligible applicants. Individuals desiring legal advice should consult a licensed attorney. Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions. If we are unable to provide assistance at this time, we will notify you via email. Payments will be processed within 14 business days of selection. CURRENTLY COMMUNITY SERVICES AGENCY (CSA) IS NOT ACCEPTING ONLINE APPLICATONS. "She . No payments will be made to individual applicants. At least one household member is 60 years of age or over or; At least one household member is 5 years of age or younger; At least one household member has a disability or; The household has experienced an uncontrollable circumstance, Social Security cards for all household members, Income information for household (i.e. The Emergency Rental Assistance program makes available federal assistance for households that are unable to pay rent and utilities due to the COVID-19 pandemic. Payments will be processed within14 business days of selection. Whether youre a first-time home buyer or youre looking to A technical assistance webinar for prospective applicants will be made available in late February and posted here . Hope Federal Credit Union Enterprise You will be required to complete an Application, other required forms and submit documentation for all household members such as proof of birth, social security numbers, income, assets and expenses. Knoxville Habitat for Humanity Union Bank If Im not selected, when will the next selection opportunity occur? Caliber Home Loans As of 9/2/2021, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help at any time (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply). Additional information may be requested via the email address provided at application. If any requested information is not received in a timely manner, your application may be withdrawn. You will be asked to create an account with a password (12 character minimum, including one lower case letter, one upper case letter and one symbol and one number) and immediately after this you will be sent an email link to start your application. Norcom Mortgage Can I complete and submit the application on my own? Bank of America Synovus Bank Congregate sites are listed here. CONTINUE TO CHECK OUR WEBSITE FOR UPDATES. NOTE: IF YOU ARE APPLYING FOR RENTAL HELP, YOU WILL HAVE TO PROVIDE A COPY Of ACCEPTABLE PROOFS OF INCOME: (for all members of households) Provided By Nan McKay & Associates. Announcements. You must consent to mediation. Not everyone will receive future rent. Note submitted on application explaining your unique hardship circumstances Suite 1075 MHA does not send text messages promoting their Housing Choice Voucher programs or to request payment for vouchers. Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). Among tenants who receive assistance, some may be selected to receive up to three months of future rental assistance. You will have access to the last several years of taxes filed. P.O. Valon Mortgage Apply online (ALTERNATE website home901.org/covid-resources) when portal opens; next round will begin on August 1 and close on August 31, 2022; IF YOU HAVE APPLIED BEFORE YOU WILL AUTOMATICALLY BE ENTERED IN NEW ROUNDS OF FUNDING; HOWEVER, PERSONS WHO APPLIED BEFORE JUNE 24, 2021 WILL NEED TO REAPPLY AT THE NEW PORTAL TO BE CONSIDERED FOR HELP BECAUSE OF A CHANGE IN SOFTWARE. HOUSEHOLDS: Must: (1) Be residents of Shelby County who RENT; (2) Earn less than 80% of the Area Median Income AND include one of the following: (A) Contain one or more persons who have either qualified for unemployment benefits OR experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due to COVID-19 (Corona Virus); OR (B) Contain one or more persons who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions or other evidence. What if I need help completing my application? Your application may be selected for a pre-funding quality control review and if so, would be reviewed during this stage. The information you provide in your application and supporting documentation will help us determine your eligibility. Priority will be given to applicants facing eviction or utility cut off. Applicants who are not selected in each round will be automatically considered for the next round. Delinquent property taxes to prevent tax foreclosures (only for non-escrowed mortgages or if there is no mortgage.). Pinnacle Financial Partners Selene Finance LP 3. A rolling, random selection process will promote equality and access to resources for as many people as possible. Past due homeowner and condo association fees/dues. Program Overview. LIHWAP is scheduled to start late 2022. ONCE SUBMITTED, YOU WILL RECEIVE AN EMAIL WITH A LINK TO FINISH THE APPLICATION. Picture ID for all adults, including children age 18 and over, Social Security cards for everyone in the household, Verification that the children are in the custody of the applicant (for example, being on the applicants SNAP case. Information and documentation must be 60 % of the page copy of the program order... Assure an equitable distribution of resources required to provide acurrent W9 and an internet can! 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