However, to watch Discovery Plus on Sky Q you will have to activate the channel first. Try playing the video on an alternative internet browser or device. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. With that, youll also be able to remove any minor glitches stuck to your TV system. Note it down. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. To do this, hold down. If the servers are down, then Discovery Plus may not work on Sky Q. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. But of course, to check whether or not you meet this standard. Go run an Internet speed test to see how you're standing. You will see a 6-digit pairing code on your Sky Q box. Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). See how to get discovery+ on Sky Marketplace. You can check your internet connection usingFast.com. 1. Visit the Discovery Plus website and login into your account. Restart your router if the internet is still slow. 1. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. No content as yet seems to be a placeholder. So simply click 1 of them and check if the problem is coming from your end or not. If there is an issue with your network, contact your ISP to fix it. And either way, only representatives from these respective brands can fix this problem. Now, these steps only apply to Sky Q devices. The first thing you should try with any remote-based issues is re-pairing it with your Sky Q box. Please help. You can view all the details on contacting Disney+ right here. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. If you are facing issues with it, you should try updating your Sky Q box. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! Input the code you see on your TV to the website. User reports indicate no current problems at discovery+. Go restart your router by unplugging it and plugging it back in again after a minute or two. This will tell you whether there is any issue with the servers of Discovery Plus or not. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. Now, plug in the TV to the power source again. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You should check your internet speed. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. If you think about it, your TV is also running its own system, separate from your Sky Q. Now, check if you can stream on your Discovery Plus app again. Sky Q Customer Support Contact Number-03337591074. See, this process will completely drain the energy from your TV. The below methods will help fix Disney+ Sky Q Buffering issues, connection issues, movies/tv shows not loading and more. To check the servers of Discovery Plus, you can use Downdetector. If the internet is stable, it is not the reason for facing this issue. If youd like to join in, please sign in or register. The above guide helps you with Discovery Plus Sky Q activation. Connect your TV to the router through a wired connection. 15/Dec/2021 My e-mail response toDiscovery Plus Support. iTech Hacks 2023 - All Rights Reserved. 4. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. Don't forget to activate your discovery+ account once you've signed up. To check your internet connection on Sky Q: 1. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. I've already got Discovery+ on my devices and a Discovery account! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. Login in with your Sky account on the page. Once the website loads, tap the GO option in the middle of your screen. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. You will be given a QR code and scanned with your phones camera. Did you know that, like your device, streaming platforms can also crash? Because while devices like your Sky Q box can indeed work for long hours with no issues. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. So did you have to set up a Discovery account as well? But how do I know if Discovery Plus is down?. We keep your data private and share your data only with third parties that make this service possible. Like whats currently happening with your Discovery Plus app. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. Connect to a different network if you still face issues with it. Editors pick: How Often Do Smart TVs Update Their Software? This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. Switch your devices back on. No problem. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. Just checked again, still working on my Galaxy S9. How do you check when the subscription ends? To power cycle your TV, follow the steps given below-. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? Then you should contact representatives from any of the 2 companies. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. Try disconnecting from your internet and reconnecting Anurag is a Senior content analyst with 4 years of experience in the industry. SelectSetupand thenSoftware download. It has more than 2,500 older and recent shows which give a lot of choice to the users. If there is an issue with your network, contact your ISP to fix it. Youll get the Signal Test Menu. Those with the TV Essentials pack cant get this offer. Wondered why it was asking me to activate on sky q. Posted by a Superuser, not a Sky employee. Input the code you see on your TV to the website. See how to get discovery+ on Sky Marketplace. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Wait for the Discovery Plus on your Sky Q to activate. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. 2. Here, selectDiscovery Plus. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Using a mobile device or PC, open your browser. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. On average, new discussions are replied to by our users within 90 minutes. Visit the Discovery Plus website and login into your account. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. As soon as Discovery plus was launched I immediately looked for it, but to no avail. Select. Save my name, email, and website in this browser for the next time I comment. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. You should check your internet speed. Posted by a Superuser, not a Sky employee. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. Check that all the lights on the Sky box have completely disappeared. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). Method 3: Refresh Your Disney Plus App. P.S. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Firstly you should ensure that you have activated Discovery Plus on Sky Q. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. You might have to sign in to your discovery+ account again. If all else fails, contact Disney+ or Sky for further assistance. And now, check if you can open and access the apps contents. This should fix the issue, and you can use Discovery Plus now. Power OFF your Sky box using its physical power button. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. If the internet is stable, it is not the reason for facing this issue. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . This message was authored by Cardinal+Biggles. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. So this process will also update your Discovery Plus. Select,Continueto continue ahead. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. More likely than not, itll be up and running again by tomorrow. You need to be either a Sky Q, Sky Glass or Sky Stream customer. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. And if your Wifi doesnt meet those, your app wont work as efficiently as it can. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. So if its been more than a month since you updated your Sky Q system. You need to know how fast your Internet is 1st. A place to discuss the discovery+ streaming service! Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. 1. Ensure that all the lights on your Sky box unit are OFF. 30/Nov/2021 - Email from Discovery Plus/Sky. This will tell you whether there is any issue with the servers of Discovery Plus or not. Discovery+ is a streaming service owned by Discovery, Inc. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Outdated systems are more likely to crash and have bugs. How Do I Activate Discovery Plus on Sky Q? You have entered an incorrect email address! Let me explain. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Hover over settings. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows How you can activate this streaming platform using your Sky Q account. An outdated system can also make apps, like your Discovery Plus, crash. Turn off your TV or projector. 1. Sky needs to contact Discovery +. The above guide helps you with Discovery Plus Sky Q activation. 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